Urgent Customer Care at EVUC

Submitted by admin on February 15, 2007 - 11:58am.
Urgent Customer Care at EVUC

After working for several years in hospital emergency rooms, Doctors Doug Hobbs and Jeff Sawyer knew there had to be a better way to care for those with urgent medical needs. Now they are proving it. With three facilities in the greater Phoenix area, East Valley Urgent Care (EVUC) is not only providing professional medical services in a timely fashion, it is turning its patients into advocates. Eighty four percent of East Valley's patients give the service a 9 or 10 when asked how likely it is that they would recommend the service to a friend. Using Promoterz, nearly 50% of their customers forward a special offer for a free prescription from EVUC to their friends and family.

When was the last time you had this to say about your trip to the emergency room?

I love going to EVUC because we are usaually in and out in under 30 minutes and most of the time our family phys. or pediatrician can't even see us on that day. I love this place!

EVUC hears that fairly often through feedback collected using Promoterz. The feedback is used to reward staff and goes on the company's website for others to read.

In need of urgent medical care? Go see the good doctors at EVUC. In need of urgent customer care? Start using Promoterz.